Privacy Policy

Xpress Permits Privacy Policy

Welcome to Xpress Permits ("Xpress Permits," "Company," "we," "our," or "us"), a business operated by AR Construction Pros. We respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit https://xpresspermits.com, request our permit expediting services, communicate with us, or otherwise interact with our website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide, information collected automatically through your use of our website, and information received from third parties as necessary to provide our services.

Personal Information

Depending on how you interact with us, we may collect:

• Full name
• Company name
• Email address
• Telephone number
• Mobile phone number
• Property address
• Project address
• City, County, and State
• Construction or permit project details
• Building plans, drawings, permits, photographs, or supporting documentation you submit
• Billing information (when applicable)
• Any information you voluntarily provide through forms, email, SMS, or phone calls

Providing this information is voluntary; however, certain information may be necessary for us to provide our services.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Internet service provider
• Date and time of access
• Pages viewed
• Time spent on pages
• Referral URLs
• Clickstream information
• Cookies and similar tracking technologies

This information helps us improve our website, diagnose technical issues, maintain security, and better understand how visitors use our website.

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Prepare estimates and quotes
• Process permit expediting requests
• Coordinate permit applications with local jurisdictions
• Schedule consultations
• Provide customer support
• Communicate regarding permit status
• Provide project updates
• Verify customer identity
• Improve our website and services
• Maintain business records
• Detect fraud or unauthorized activity
• Comply with legal obligations
• Enforce our Terms & Conditions

We process personal information only for legitimate business purposes and in accordance with applicable law.

3. SMS Communications

If you voluntarily provide your mobile phone number and expressly opt in to receive text messages, you consent to receive SMS communications from Xpress Permits regarding:

• Quote requests
• Appointment scheduling
• Appointment reminders
• Permit status updates
• Project updates
• Customer support
• Service-related notifications

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We maintain records of SMS opt-in where required by applicable law.

4. Email Communications

If you provide your email address, we may send:

• Quotes
• Project communications
• Permit updates
• Appointment confirmations
• Company announcements
• Marketing emails
• Service notifications

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails. Transactional or service-related communications may still be sent when necessary to fulfill our services.

5. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Measure advertising performance
• Enhance user experience
• Improve website security

You may disable cookies through your browser settings; however, some website features may not function properly.

6. How We Share Information

We do not sell your personal information.

We may share information only with trusted service providers who assist in operating our business, including:

• Website hosting providers
• Cloud hosting providers
• CRM platforms
• Customer communication providers
• Email delivery providers
• SMS messaging providers
• Payment processors
• Analytics providers
• Scheduling software
• Government agencies when required to process permits on your behalf

These service providers may access personal information only as necessary to perform services for us and are required to safeguard your information.

SMS consent is not shared with third parties or affiliates for marketing purposes.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal, tax, or regulatory obligations

When personal information is no longer needed, we securely delete or anonymize it where reasonably practicable.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

These safeguards include:

• Secure website technologies
• Access controls
• Password-protected systems
• Encrypted communications where appropriate
• Routine software updates
• Security monitoring

Despite these measures, no system can guarantee absolute security.

9. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we collect
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information, subject to applicable exceptions
• Limit certain uses of sensitive personal information where applicable
• Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us using the information provided below.

10. Third-Party Services

Our website may utilize third-party services including:

• Google Analytics
• Google Maps
• LeadConnector / GoHighLevel
• Cloud hosting providers
• Payment processors
• Scheduling platforms
• Spam protection services

These providers maintain their own privacy policies, and we encourage you to review them.

11. Children's Privacy

Our services are intended for adults and business customers.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected inadvertently, we will take reasonable steps to delete such information.

12. Do Not Track Signals

Some web browsers include a "Do Not Track" feature. Because there is not yet a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

13. Business Transfers

If Xpress Permits or AR Construction Pros is involved in a merger, acquisition, sale of assets, financing, or other corporate transaction, your information may be transferred as part of that transaction, subject to applicable privacy laws.

14. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

When changes are made, we will update the Effective Date shown at the top of this page.

Your continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Xpress Permits
Operated by AR Construction Pros
Website: https://xpresspermits.com
Email: info@xpresspermits.com
Phone: +1 (866) 944-8754

SMS Privacy Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, CRM systems, website hosting, payment processing, and SMS delivery providers, is permitted only to the extent necessary to provide our services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.